Last Updated: 24 August 2026

At Style Wala, we want you to have a smooth and satisfactory shopping experience. This Return & Refund Policy explains when and how you can request a return, replacement, or refund for products purchased from our website.

1. Return Eligibility

Products may be eligible for return or replacement if they are:

  • Damaged during delivery
  • Defective or faulty
  • Different from the product ordered
  • Missing parts or accessories
  • Significantly different from the product description

To be eligible, the return request should be raised within 7 days of receiving the order.

The product should generally be unused, undamaged, and in its original packaging, along with tags, accessories, invoices, and other items supplied with the order.

2. Damaged Products

If your product arrives damaged, please contact us as soon as possible after delivery.

For damaged products, we recommend that you:

  • Take clear photographs of the outer packaging.
  • Take photographs/videos showing the damage.
  • Keep the original packaging and shipping label.
  • Contact Style Wala with your order number and supporting evidence.

Our team will review the issue and determine whether a replacement, return, or refund is applicable.

3. Wrong or Incorrect Product

If you receive a product different from the one ordered, please contact us within 7 days of delivery.

After verification, we may arrange a replacement or return and provide an applicable refund where appropriate.

4. Defective Products

If a product has a manufacturing defect or does not function as described, please contact us with:

  • Order number
  • Product details
  • Photographs/videos showing the defect
  • Description of the problem

Our team will assess the issue and provide an appropriate resolution.

5. Non-Returnable Products

Certain products may not be eligible for return, including:

  • Products that have been used, installed, altered, or damaged after delivery
  • Customized or personalized products
  • Products made specifically according to customer requirements
  • Products damaged due to improper handling or installation by the customer
  • Products returned without original packaging or accessories
  • Products where the return request is made after the applicable return period
  • Products specifically identified as non-returnable on the product page

6. Return Request Process

To request a return or replacement, contact us using:

Phone: 8652262638
Email: 22ajaybhardwaj@gmail.com / StyleWalaIndia@gmail.com

Please provide:

  • Customer name
  • Order number
  • Product name
  • Reason for return
  • Photographs/videos where applicable
  • Contact number

Our team will review the request and provide further instructions.

7. Return Shipping

For products that are confirmed to be damaged, defective, or incorrectly delivered due to an error on our part, Style Wala may arrange or bear the applicable return shipping cost.

For other approved returns, return shipping charges may be applicable depending on the product and reason for return.

Return shipping arrangements will be communicated to the customer after the return request is reviewed.

8. Refund Process

Once an approved return is received and inspected, we will process the applicable refund.

Refunds may be issued to the original payment method or through another appropriate method, depending on the payment method and circumstances of the order.

The time taken for the refund to reflect in your account may vary depending on your bank, card issuer, payment gateway, or other financial institution.

9. Refund for Cancelled Orders

If an order is successfully cancelled before dispatch and payment has already been received, the eligible amount will be refunded through the applicable payment method.

If an order has already been dispatched, cancellation may not be possible and the customer may need to follow the applicable return procedure.

10. Cash on Delivery Orders

For Cash on Delivery orders, if a refund is approved, Style Wala may request appropriate bank account or other payment details required to process the refund.

Customers should ensure that the information provided for refund processing is accurate.

11. Partial Refunds

In certain circumstances, a partial refund may be considered where:

  • Only part of an order is affected.
  • A product has a minor issue that does not justify a full return.
  • Only certain items in a multiple-item order are eligible for refund.

The final refund amount will depend on the circumstances and verification of the issue.

12. Exchange or Replacement

Where applicable, Style Wala may offer a replacement instead of a refund if the same product is available.

If the replacement product is unavailable, an alternative resolution or refund may be offered.

13. Return Inspection

All returned products may be inspected before a return, replacement, or refund is approved.

A return may be rejected if the product:

  • Has been used or altered.
  • Has been damaged after delivery.
  • Is missing original accessories or packaging.
  • Shows signs of misuse.
  • Does not match the product originally delivered.
  • Is returned after the applicable return period.

14. Refund Deductions

Where applicable, the refund amount may be adjusted for:

  • Applicable return shipping charges
  • Non-refundable delivery charges
  • Product damage caused by the customer
  • Missing components or accessories
  • Other applicable charges communicated at the time of processing the return

15. Order Cancellation by Style Wala

Style Wala may cancel an order in circumstances including:

  • Product unavailability
  • Pricing or technical errors
  • Payment verification issues
  • Incorrect or incomplete customer information
  • Suspected fraudulent activity
  • Delivery limitations
  • Circumstances beyond our reasonable control

If payment has already been received for an order cancelled by Style Wala, the eligible amount will be refunded.

16. Important Note for Interior & Décor Products

Interior decoration and home décor products may have natural variations in:

  • Color
  • Texture
  • Pattern
  • Finish
  • Material appearance
  • Dimensions

Minor variations that are inherent to the product or caused by screen/display differences may not necessarily be considered defects.

17. Contact Us

For any return, replacement, cancellation, or refund-related query, please contact:

Style Wala
Phone: 8652262638
Email: 22ajaybhardwaj@gmail.com
Alternate Email: StyleWalaIndia@gmail.com
Address: A6 – Style Wala, Near Kanak Farms, R.K. Puram, Govindpuram, Ghaziabad, India

Our customer support team will review your request and guide you through the applicable process.